Important Safety Alerts

Important Safety Alerts

Field Safety Notice: LifeScan OneTouch® Verio® IQ Blood Glucose Meters

21 Mar 2012

The Health Canada reported a Type II medical device recall concerning OneTouch® Verio® IQ Blood Glucose Meters (Model no.: 011-838) manufactured by LifeScan Europe.

A software issue has been identified, under very specific circumstances, produces an error that causes the meter to turn itself off when a user attempts to access the "results log" to view stored test results. The meter enters the set-up mode and requires the user to confirm the date and time settings before testing.

For more details, please visit the following website:
http://www.hc-sc.gc.ca/dhp-mps/compli-conform/recall-retrait/_list/rec-ret_md-im_date_jan-mar_2012-eng.php

If you are in possession of the affected product, please contact your supplier for necessary actions.

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